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Shipping Policy

A legal disclaimer

Winners London is not liable for delays, losses, or damages caused by third-party courier services, customs procedures, or incorrect shipping information provided at checkout. While we strive to ensure timely and secure delivery, all shipping timeframes are estimates and not guaranteed.

International customers are responsible for any customs duties, taxes, or import fees imposed by their local authorities. Winners London does not control these charges and cannot predict their cost or impact on delivery timelines.

By placing an order, you agree to our Shipping Policy and acknowledge that delivery risks—including delays due to weather, strikes, or border controls—are beyond our control. We recommend using tracked services and verifying your address details carefully.

This disclaimer is governed by the laws of England and Wales.

Shipping Policy - Winners London

Shipping Policy – Winners London

We aim to deliver your order with speed, care, and precision—because luxury deserves nothing less.

Shipping Options & Timeframes:

  • UK Standard Delivery: 2–4 business days

  • UK Express Delivery: 1–2 business days

  • International Shipping: 5–10 business days (varies by destination)

Order Processing:

  • Orders are processed within 1–2 business days.

  • You’ll receive a confirmation email with tracking details once your order is dispatched.

Shipping Fees:

  • Calculated at checkout based on location and delivery method.

  • Free UK standard shipping on all orders.

Customs & Duties:

  • International customers are responsible for any applicable customs fees or import duties.

  • Winners London is not liable for delays caused by customs clearance.

Delivery Issues:

  • If your parcel is delayed, lost, or arrives damaged, contact us at our email address within 48 hours of delivery.

  • We’ll work swiftly to resolve the issue and uphold your experience.

Address Accuracy:

  • Please ensure your shipping details are correct. Winners London is not responsible for orders shipped to incorrect addresses provided at checkout.

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